It is very simple to amend your reservation. Contact our office on 0191 348 1920 or send us a Whatsapp and we will be happy to help.

Our minimum length of stay is generally 3 nights, however if you require a shorter stay we will do our best to accommodate you.

Simply book via the website or alternatively if you have any special requests or cannot find what you are looking for, then please contact us on: +44 191 348 1920, or send us a Whatsapp message.

Payment in full is taken at time of reservation.

Refunds are available if you cancel within 24 hours of booking if 7+ days before check-in. 

A serviced house is a house that provides all of the amenities you need to live comfortably throughout your stay.
There is a 24 hour emergency line that you can contact: +44 191 348 1920

You will be provided with all of the basic essentials including pots, pans, cutlery, drinkware.

Every Nest Acre home comes fully furnished complete with all of your homely essentials.

Yes we offer free & fast wifi in all of our properties.

Self check in. Once the pre-arrival form is complete. This will be sent to you the day before your stay. –

Subject to availability. If you require an early check-in contact us on +44 191 348 1920

Contact the team on +44 191 348 1920.

Generally we do not allow pets but we make an exception for guide dogs and assistance animals.

Place the key back into the security box and change the code so the correct code is no longer visible.

Smoke alarms, carbon monoxide alarms, lockable doors and windows. 

Each specific property has individual guest allowances. You will need to check your booking which will indicate how many guests are permitted to stay comfortably within the property.

We operate on a no smoking policy across all properties and fines may be issued if this policy is ignored.

For long term bookings we can offer viewings.

Online via card payment, or through BACS upon receipt of the invoice.

We require payment in full at time of booking.

Yes.

Immediately.

Fortnightly cleans, all living amenities, tea and coffee on arrival.